Article

Thinking of Becoming a Fractional CMO?

October 24, 2024

Here’s What You Need to Know...

So, you’re thinking about stepping into the world of the Fractional CMO? The appeal is real – you get to work across multiple brands, maintain flexibility, and, let’s be honest, potentially earn a pretty penny. But before you dive headfirst into this exciting role, there are a few important things to keep in mind. The life of a fractional CMO can be as rewarding as it is challenging, so here are some top tips to ensure you’re prepared!


Know Your Worth and Sell Your Value


First and foremost, you’ve got to be crystal clear on the value you bring. Fractional CMOs are brought into organisations for their expertise, but it’s easy to get caught in the trap of over-delivering. Be comfortable with selling your value, and set boundaries from day one. Define what you will deliver upfront and ensure your clients understand what to expect. In Australia’s competitive marketing landscape, where CMO salaries can range from $230,000 to $330,000 according to the 2024 New Chapter Salary Guide, it’s essential to stand firm on what you're worth.


Time Management is Crucial


Juggling multiple clients means being a time-management wizard. You need to set clear boundaries on how much time you can realistically commit to each client. Many fractional CMOs work with three to five clients at a time, but this will depend on the complexity and scope of each engagement. The ability to prioritise and balance different projects will help you stay productive and ensure that no client feels neglected.


Cash Flow – The Less Glamorous Side of Freelance Life


Let’s talk about the cash flow. As a fractional CMO, you’re responsible for chasing your own invoices and managing your financials. The freedom of working independently comes with the occasional hassle of chasing payments. While Australia is known for a generally prompt payment culture, it’s still common for small businesses to experience delayed payments, with an average invoice payment time of 27 days according to Xero’s Small Business Insights. It’s wise to establish clear payment terms and be prepared to follow up on overdue invoices – it’s not glamorous, but it’s part of the gig!


You're an Outsider – and that’s a Double-Edged Sword


As a fractional CMO, you’ll always be seen as somewhat of an outsider. On the one hand, you bring a fresh perspective to the table, and that’s exactly why companies hire you. However, this can also work against you. Sometimes, you’ll be viewed as a temporary solution, which means you could face resistance to change, even when you’ve been brought in to lead a transformation. Managing relationships and building trust quickly is essential for getting things done.


It’s a Sales Game, Always


There’s no such thing as “set it and forget it” when you’re a fractional CMO. You need to be in constant sales mode to keep your pipeline full. Landing clients is great, but maintaining a steady flow of opportunities is essential for long-term success. According to HubSpot’s State of Marketing report, 65% of marketers in Australia say generating traffic and leads is their top challenge. Fractional CMOs are no exception to this rule – you’ve got to be proactive about business development and comfortable with rolling up your sleeves to sell your services.


Loneliness and Isolation – The Less Talked About Reality


Being a fractional CMO means you’re often a solo operator. While this independence can be empowering, it also means you won’t have the consistent camaraderie of a team like you would in a full-time CMO role. Yes, you’ll collaborate with internal teams, but you’re not going to be around long enough to build deep relationships. Over time, the isolation of working alone can become a real challenge, so it’s important to find ways to stay connected – whether it’s through networking, mentorship, or simply finding a community of fellow freelancers.


Exciting, Rewarding, and Flexible – But Keep It Real


Don’t get me wrong – the life of a fractional CMO can be incredibly rewarding. It’s flexible, exciting, and allows you to work on a variety of projects. If you’re in between jobs, it’s a fantastic way to keep your skills sharp and your income flowing. However, this lifestyle requires a high level of adaptability, a proactive mindset, and the ability to manage relationships effectively. Success in this space comes from being strategic, setting clear expectations, and embracing the hustle that comes with the territory.

So, if you’re up for the challenge, a career as a fractional CMO could be a perfect fit. Just remember to balance the excitement with the realities – and you’ll be ready to thrive!


Thinking of Becoming a Fractional CMO?


If you’re curious about taking the leap into the world of fractional CMO roles or need advice on how to get started, Lucy at New Chapter Talent is here to help! Whether it’s understanding the market, negotiating your value, or navigating client relationships, reach out to Lucy for expert guidance tailored to your career goals.


Connect with Lucy at New Chapter Talent and get the support you need to thrive in this exciting career path!


📧 lucy@newchaptertalent.com.au
📞 +61 416 153 144

𝐍𝐞𝐰 𝐓𝐚𝐥𝐞𝐧𝐭
𝑵𝒆𝒘 𝑺𝒕𝒂𝒓𝒕
𝐍𝐞𝐰 𝐂𝐡𝐚𝐩𝐭𝐞𝐫


share this

Related Articles

Related Articles

The Future of Marketing: Highlights from TMC Panel Event

By New Chapter Talent • September 12, 2025
On Thursday 11 September , more than 90 marketers, founders, students, and industry leaders came together in Melbourne for The Future of Marketing panel event hosted by The Marketing Club AU/NZ . The evening explored what’s next for our industry across content, brand, AI, recruitment, education, strategy, and research , with insights from some of the brightest minds in marketing. We were proud to see Lucy Bolan, Director of New Chapter Talent , representing the recruitment and hiring perspective, joining an incredible line-up of speakers. Panel 1: Fresh Thinking in Marketing 🎙️ Ebony Tewierik – Senior Marketing Manager, KeepCup 🎙️ Ebony Coatsworth – Social Media Executive, Melbourne Social Co 🎙️ Sarah No – Director of Brand & Marketing, BlueRock 🎙️ Indianna Symons – Executive Podcast Producer, Lost in Sound Panel 2: The Future of Marketing Careers 🎙️ Lucy Bolan – Director, New Chapter Talent 🎙️ Catherine Toms – Founder, AI Growth Academy 🎙️ Daniel Rayne – Marketing Lecturer, RMIT University 🎙️ Casey Kudrenko – Strategic Client Partner, Ideally Together, both panels shared powerful perspectives on where marketing is heading and how individuals and teams can stay ahead of the curve. A Bubble Bath of Change When asked to describe the current state of the industry, Lucy summed it up in one memorable line: 👉 “A bubble bath of change!” That opening sentiment, along with those of the panellists, sparked a rich discussion about the pace of transformation and the opportunities it presents for marketers who are ready to adapt. Hiring Trends Under the Spotlight Lucy also highlighted the key shifts she’s seeing in marketing recruitment: AI & Upskilling – Employers want marketers who can embrace martech, improve efficiency, and use insights to drive personalisation. ROI Under Pressure – Marketers are under more scrutiny than ever to prove the commercial impact of their work. T-Shaped Marketers – Specialists with deep expertise and strong knowledge across the wider marketing mix (brand, SEO, content, performance, CRM) are highly sought after. Soft Skills Matter – Curiosity, bravery, and innovative thinking are becoming just as important as technical expertise. Key Takeaways from the Evening Across both panels, a number of consistent themes emerged—practical, actionable advice that every marketer can apply: AI is here to stay - embrace it Pair AI with a strong brand strategy to ensure consistency and authenticity Emotional intelligence matters - stay focused on the people you’re trying to connect with Networking is critical to the future of marketing Stay curious and keep learning Soft skills will set you apart in a competitive recruitment market Listen more - the best marketers pay attention before they act Don’t be afraid to ask for help or seek clarity by asking questions Strive to be a T-shaped marketer with both deep expertise and broad knowledge Adaptability is key - be ready to pivot with change Find a mentor to help you grow and navigate your career Insights & Connection From the rise of AI and automation to the enduring importance of creativity and human connection, both panels left attendees with practical strategies to help future-proof their careers. And beyond the insights, the networking was just as valuable. With more than 90 attendees, the room buzzed with conversation, ideas, and new connections between marketers, students, founders, and hiring managers. Thank You A huge thank you to The Marketing Club AU/NZ for curating such a forward-thinking event, to Lost in Sound for partnering and supporting with their expertise in podcasting and content, and to BlueRock for generously hosting us in their Melbourne space. Events like these show just how powerful it is when the marketing community comes together to share ideas, collaborate, and imagine the future. At New Chapter Talent , we’re committed to helping marketers thrive through change, whether that’s taking the next step in their career or building future-ready teams. Lucy’s contribution to The Future of Marketing was part of that mission, and we’re excited to keep these conversations going.

How Marketers Can Master the STAR Technique in Job Interviews

By Lucy Bolan • September 9, 2025
As the marketing job market begins to show signs of recovery in Australia and New Zealand, many professionals are brushing off their CVs and stepping back into the interview room after months—or even years—away. But here’s the challenge: knowing your experience inside-out doesn’t always mean you can clearly communicate it under pressure. At New Chapter Talent, we’ve noticed a recurring theme with marketers we support: the STAR technique (Situation, Task, Action, Result)—a framework many interviewers expect—is often misunderstood or underused. And when nerves or self-doubt creep in, it becomes even harder to tell your career story with confidence. Whether you’re a Marketing Manager, Digital Specialist, or Head of Brand, here’s how you can prepare and deliver STAR-powered interview answers that make you stand out. Why the STAR Technique Matters for Marketing Interviews The STAR technique helps structure your answers so hiring managers can quickly understand not just what you did , but how you did it and the measurable impact. Situation : Provide context—what was happening? Task : What were you responsible for? Action : What did you actually do? Result : What was the outcome, ideally with metrics? In marketing interviews, this framework is especially valuable. It allows you to highlight creativity, problem-solving, and business impact while avoiding rambling or getting stuck in unnecessary detail. 5 Practical Tips to Nail Your STAR Responses Here are some actionable steps we’ve been sharing with our marketing network: 1. Put Pen to Paper List your top three accomplishments from your last role. What was the mandate? How did you deliver it? What were the results? For example: “I was tasked with revitalising customer engagement. I led the rollout of a new CRM program, introducing segmentation and automation. As a result, email open rates increased by 25% and churn reduced by 12% within six months.” 2. Reflect on Challenges Think about three significant challenges you’ve faced in your career. How did you navigate them? Marketing roles often involve tight budgets, shifting consumer trends, or new tech adoption—these are great opportunities to showcase adaptability and resilience. 3. Show Stakeholder Influence Marketing isn’t just about campaigns—it’s about collaboration. Prepare an example where you influenced a senior stakeholder, brought a cross-functional team onside, or shifted a business mindset. This shows leadership and strategic influence beyond day-to-day delivery. 4. Practice Out Loud It might feel awkward at first, but practising your answers out loud will help you tighten your delivery. Aim to be clear, concise, and confident. Try recording yourself or running through answers with a recruiter, mentor, or trusted friend. 5. Ditch the Jargon Avoid buzzwords like “synergy,” “best-in-class,” or “cutting-edge.” Instead, talk about impact in real, relatable terms. Employers are far more impressed with results than with corporate clichés. Common Mistakes Marketers Make in Interviews Through countless interview coaching sessions, we’ve noticed a few pitfalls: Overloading on detail – STAR answers should be sharp and structured, not an essay. Focusing on tasks, not outcomes – Results are what count. Did you increase ROI? Drive engagement? Improve brand equity? Undervaluing soft skills – Influence, collaboration, and resilience are just as critical as campaign results. Not tailoring answers – Align your examples with the specific role and company. Final Thoughts Interviewing is a skill—and like any skill, it improves with preparation and practice. If it’s been a while since your last interview, don’t leave it to chance. Rehearse with a recruiter, mentor, or trusted colleague. Mock interviews can surface blind spots and help you sharpen your story. In a competitive marketing job market, mastering the STAR technique could be the difference between blending in and standing out. By reflecting on your achievements, practising delivery, and focusing on real impact, you’ll be ready to tell a compelling career story that resonates with employers. ✅ Looking for your next marketing role in Australia or New Zealand? At New Chapter Talent, we specialise in connecting top marketing talent with leading brands. Contact Lucy Ready to start your next chapter? Looking for a new role? Explore our current marketing jobs H iring top marketing talent? Get in touch ✉️ lucy@newchaptertalent.com.au 📞 +61 416 153 144 𝐍𝐞𝐰 𝐓𝐚𝐥𝐞𝐧𝐭 𝑵𝒆𝒘 𝑺𝒕𝒂𝒓𝒕 𝐍𝐞𝐰 𝐂𝐡𝐚𝐩𝐭𝐞𝐫 Or connect with me ~ Lucy on LinkedIn ~ as I'll share all the insights on recruitment you could ask for! For more updates, career tips, and job opportunities , follow New Chapter Talent on LinkedIn . New Chapter Talent – Your specialist partner in: Marketing Jobs | Digital Marketing Jobs | eCommerce Jobs | CRM Jobs | CX Jobs | Product Jobs | Brand Jobs | Creative Jobs | Communications Jobs | Category Jobs | Executive Marketing Roles

Why Senior Marketers Should Never Skip the Interview Process

By Lucy Bolan • August 26, 2025
In the world of marketing recruitment , it’s not uncommon to hear senior professionals say: “It’s been years since I’ve had to formally interview; my last few roles all came via a tap on the shoulder.” And while that may sound like the dream scenario – being directly approached, skipping the panel interviews, and sliding straight into a new role – it can also be a dangerous shortcut. At New Chapter Talent, we’ve seen firsthand how skipping a formal marketing interview can lead to misalignment, frustration, and even short-lived appointments. The Allure of the “Tap on the Shoulder” For many senior marketers, opportunities often come through networks, reputation, or past colleagues. That “tap on the shoulder” can feel flattering – a recognition of your experience and track record. But here’s the risk: without a structured process, both sides miss the chance to properly test alignment. Recently, I spoke to a senior marketer three months into a new role. Their story was all too familiar: A few coffees with the GM Some warm, unstructured conversations An offer on the table No formal interview. No panel. No testing of values or expectations. The result? They’re now miserable. The role wasn’t what was promised; they’re being micromanaged, and the cultural alignment simply isn’t there. Why Interviews Still Matter for Senior Marketing Roles Even if you’re highly experienced, interview readiness is crucial. Interviews aren’t just about impressing the employer – they’re also about protecting your own career. Here’s what a structured process gives you: A chance to ask tough questions – about leadership style, company culture, resources, and expectations. The opportunity to identify red flags early – before you resign from your current role or commit to something that isn’t the right fit. Alignment on scope and priorities – so you don’t step into a role that looks completely different once you start. A level playing field – ensuring you’re assessed fairly alongside other candidates, not just hand-picked without scrutiny. The Cost of Skipping the Process When senior marketers bypass the interview stage, it can lead to: Misaligned expectations between the employer and employee Higher turnover in marketing leadership roles Frustration on both sides Damage to reputation if things don’t work out Sometimes, the most flattering offer is the one you should treat with the most caution. How to Prepare for Senior Marketing Interviews If it’s been years since your last formal interview, don’t panic – but don’t go in unprepared either. Here are some quick steps to boost your interview readiness : Refresh your story – Be clear about your achievements, leadership style, and the value you bring. Do your research – Understand the company’s market position, growth strategy, and challenges. Prepare questions – Go beyond surface-level queries. Ask about team dynamics, decision-making processes, and measures of success. Practice – Even experienced marketers benefit from a mock interview to sharpen their delivery and boost their confidence. Final Thoughts The interview process is not just a box-ticking exercise – it’s a safeguard. It helps both companies and candidates make better, more informed decisions. So, while the “tap on the shoulder” can feel flattering, skipping interviews can cost you far more than a few hours of nerves. At New Chapter Talent, we work with senior marketing professionals across Australia and New Zealand to ensure the right match between talent and opportunity – not just a quick appointment. Because the right role should feel like a long-term partnership, not a short-term misstep. Contact Lucy Ready to start your next chapter? Looking for a new role? Explore our current marketing jobs H iring top marketing talent? Get in touch ✉️ lucy@newchaptertalent.com.au 📞 +61 416 153 144 𝐍𝐞𝐰 𝐓𝐚𝐥𝐞𝐧𝐭 𝑵𝒆𝒘 𝑺𝒕𝒂𝒓𝒕 𝐍𝐞𝐰 𝐂𝐡𝐚𝐩𝐭𝐞𝐫 Or connect with me ~ Lucy on LinkedIn ~ as I'll share all the insights on recruitment you could ask for! For more updates, career tips, and job opportunities , follow New Chapter Talent on LinkedIn . New Chapter Talent – Your specialist partner in: Marketing Jobs | Digital Marketing Jobs | eCommerce Jobs | CRM Jobs | CX Jobs | Product Jobs | Brand Jobs | Creative Jobs | Communications Jobs | Category Jobs | Executive Marketing Roles
All Articles

STAY UP TO DATE

Get the latest

Receive regular updates from New Chapter Talent.

Contact Us