CRM/CX Recruitment & Jobs

CRM & Customer Experience Recruitment Expertise

At New Chapter Talent, we know that strong customer relationships are built on insight, personalisation, and seamless experiences – and that takes the right people. The worlds of CRM (Customer Relationship Management) and CX (Customer Experience) are all about understanding customer behaviour, anticipating needs, and delivering value at every touchpoint.

From data-driven CRM specialists who can turn customer insights into action, to CX leaders who design journeys that build loyalty, these roles are critical to driving retention and growth.

We recruit CRM and CX talent at all levels – from Heads of CRM to CX Coordinators – across industries where customer engagement is key. As specialists in marketing recruitment in Australia, we understand the skill sets, tools, and strategies needed to create meaningful, measurable impact for your business.

When you partner with New Chapter Talent, you gain access to a network of professionals who know how to connect brands and customers in ways that keep them coming back.

Roles we recruit

Head of CRM

CRM Manager / Specialist

Email Marketing Specialist

CX Manager

CX Director

CX Strategist

CRM Analyst

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